CUSTOMER SUPPORT
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Frequently Asked QuestionsPromotion Rules - Promotions do not apply to clearance items unless otherwise stated.
- Promotions do not apply to gift cards.
- Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer. Promotions cannot be combined with the Steve Madden employee discount.
- Qualifying promotion amount applies to merchandise only, excluding Gift Cards, packaging, sales tax and shipping and handling charges.
- Returns and exchanges are subject to Steve Madden's return policy.
- Offers are non-transferable.
- Steve Madden has the right to cancel any promotion at any time without notice.
- Free shipping promotion can only be used on merchandise totaling $75 or more.
- Free shipping cannot be used on clearance items or gift cards.
- Free Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.
- Clearance, women's sale and women's preorder and the below select women's styles are excluded from the current promotion -
| ADAPT | DEENY | KAGIE | SHAYKIN | | AFTRDARK | DEENY-R | LLOYD | SHINEYY | | AKCESS | DEEVAA | LUUCY | SKEETERR | | ALEXXIA | DEJAVU | LUVELY | SLATER | | ALLLY | DIANNA | MACALL | SPYCEE | | ALTER | DITZYY | MARLENEE | STELTH | | ANCHOOR | DNCEAWAY | MARYANNN | SURRNDER | | ANGELZ | DRAFT | MILA | SWEET | | ANIBELL | FAYMUSS | MSROGERS | TALLIAA | | ANTEEK | FLIPPPER | NANNCY | THUNDR-C | | ATENTION | FRANKLIN | PAULINA | TORNEADO | | AVEANA | GABBY | POMPEI | TROOPA | | BACKUP | GALYA | READER | TROOPALE | | BARCLEY | GOLDRUSH | REALOVE | WANTING | | BOUNCERR | HAMIL | REALOV-M | WHITNEYY | | CARRIIE | HILIGHT | RIVITING | WOONDERR | | CINCH | HILITE-C | ROBBINN | WRITER | | CORREE | INSINK | ROKLEDG | XPLICIT | | CUFFF | INVISION | RUBBYY | XTERNAL | | | | SERENITE | YASMIN |
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