- WHAT'S NEW
- WOMEN'S
- HANDBAGS
- ACCESSORIES
- CLOTHING
- MEN'S
- KIDS
- SALE
Holi-Deals End:
Free Ground Shipping on Orders Over $50
SALE: Up to 60% off! SHOP NOW
SM PASS Members receive Free Standard Shipping on orders over $50 plus
free in store returns. Free Shipping promotion is only valid for shipping addresses in the United
States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam,
military and air force bases. Please note, this promotion may not be
combined with any other offers unless explicitly noted. The promotion does
not apply on Pre-Order Items, Clearance Items or Gift Card orders.
Expedited orders must be placed before 1pm ET.
We also offer expedited shipping – two day and next day on merchandise that
is in stock.
For further details, please visit our
Shipping Policy
page.
For your convenience, we accept returns for online orders at Steven and Steve Madden stores (only stores in the USA excluding Colorado and Utah locations. We gladly accept returns of unworn merchandise within 30 days of delivery.
You may obtain a return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. You will then be able to print a prepaid return shipping label. You can either print a shipping label and drop off at FedEx location, or you can take your item(s) in to a Happy Returns Return Bar to get your refund initiated immediately. You will receive an email when your return is received and your refund has been processed.
Shipping charges are not refundable and depending on the return method,
there is a $2.95 or $6.95 per order return fee that covers restocking and
postage back to the warehouse. Clearance items cannot be returned or
exchanged.
Click here to view our full Return Policy.
You understand that in order to submit your order, you will be required to explicitly agree to abide by the Terms of Use and the Privacy Notice contained in the Terms and Conditions section of the Steven Madden Website. You also acknowledge that you have read, accept, and agree to abide by Steve Madden's return and shipping policies. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws, as applicable, regarding the sale and use of any item purchased from the Website. By placing an order, you represent that the products ordered will be used only in a lawful manner.
You will not be charged until your order is verified, payment has been authorized, and your order has entered the shipping process. However, Steve Madden reserves the right to decline your order at its sole discretion, at any time, whether you have received a confirmation or your credit card has been charged. Some of the reasons your order may be declined are if the goods are unavailable, if pricing is in error, or if there are problems concerning credit or an issue of fraud is detected. We will contact you if we need more information. If your order is declined, we will credit your original method of payment for any amount charged with respect to such order. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service.
You’ll receive an email with your promo code shortly.
Complete your online registration now to get all the benefits of your SM PASS Membership, including Free Shipping on orders over $50! (You can complete this step at a later time)
Read our SM PASS Terms & Conditions
20% off your first order
10% off additional purchase,
and free shipping always.