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SHIPPING:

SM PASS Members receive Free Standard Shipping on orders over $50 plus free in store returns. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted.

Expedited orders must be placed before 1pm ET.

Preorder and backorder items will ship once inventory becomes available, on or about the date mentioned on the website.

We also offer expedited shipping – two day and next day on merchandise that is in stock. For further details, please visit our Shipping Policy page.


RETURNS:

For your convenience, we accept returns for online orders at Steve Madden stores (only stores in the USA excluding Colorado, Utah and Savannah, GA locations). We gladly accept returns of unworn merchandise within 30 days of delivery.

You may obtain a return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. You will then be able to print a prepaid return shipping label. You can either print a shipping label and drop off at FedEx location, or you can take your item(s) in to a Happy Returns Return Bar to get your refund initiated immediately. You will receive an email when your return is received and your refund has been processed.

Shipping charges are not refundable and depending on the return method, there is $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items cannot be returned or exchanged.

Click here to view our full Return Policy .

  • DONDDI TAN LEATHER
    DONDDI TAN LEATHER
    SteveMadden
    SKU:
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  • TRAVEL CLEAR
    TRAVEL CLEAR
    SteveMadden
    SKU:
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    KIMMIE NATURAL RAFFIA
    SteveMadden
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    GREECE COGNAC LEATHER
    SteveMadden
    SKU:
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    TRAVEL TAN
    SteveMadden
    SKU:
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    KIMMIE BLACK
    SteveMadden
    SKU:
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  • HADYN BLACK CROCODILE
    HADYN BLACK CROCODILE
    SteveMadden
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    CHRISHELLE BLACK MULTI
    SteveMadden
    SKU:
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    THRILLED RHINESTONES
    SteveMadden
    SKU:
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    GREECE GOLD
    SteveMadden
    SKU:
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  • DONDDI BLACK LEATHER
    DONDDI BLACK LEATHER
    SteveMadden
    SKU:
    5295
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    SKYLER TAN
    SteveMadden
    SKU:
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    SKYLER CLEAR
    SteveMadden
    SKU:
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  • SHOP THE LOOK 3
    SHOP THE LOOK 3
    Steve Madden
    SKU:
    100
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    SKYLER-P NAVY MULTI
    SteveMadden
    SKU:
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  • TRAVEL-J BLUSH
    TRAVEL-J BLUSH
    SteveMadden
    SKU:
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  • MARINA NUDE
    MARINA NUDE
    SteveMadden
    SKU:
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  • SLINKY30 BLACK
    SLINKY30 BLACK
    SteveMadden
    SKU:
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    TRAVEL-J BLACK
    SteveMadden
    SKU:
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    DEENA BLACK
    SteveMadden
    SKU:
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  • MARINA BLACK
    MARINA BLACK
    SteveMadden
    SKU:
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  • TROUBLE BLACK LEATHER
    TROUBLE BLACK LEATHER
    SteveMadden
    SKU:
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  • KIMMIE WHITE
    KIMMIE WHITE
    SteveMadden
    SKU:
    7695
  • GREECE WHITE LEATHER
    GREECE WHITE LEATHER
    SteveMadden
    SKU:
    6995
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