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SM PASS Members receive Free Two-Day Shipping on orders over $50 plus free in store returns. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted. The promotion does not apply on Pre-Order Items, Clearance Items or Gift Card orders.
Expedited orders must be placed before 1pm ET.
We also offer expedited shipping – two day and next day on merchandise that is in stock.
For further details, please visit our Shipping Policy page.
For your convenience, we accept returns for items purchased at Steven and Steve Madden stores (only stores in the USA excluding Colorado and Utah locations and Steve Madden Outlets). We gladly accept returns of unworn merchandise within 30 days of delivery.
You may obtain return authorization via phone, Live Chat, e-mail or by signing into your account and going into your order. The authorization requests must be made within 30 days from when your order is delivered.
Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items and earring purchases cannot be returned or exchanged.
Click here to view our full Return Policy
I hereby grant to Steven Madden, Ltd. and its subsidiaries, affiliates, agents, representatives and designees (collectively, "Madden") the irrevocable, non-exclusive, non-transferable, royalty-free perpetual right and license to use and display my photo ("Photo") for any and all purposes, including marketing, promotion or advertising, in any and all media channels and social platforms (now known or hereafter existing), without compensation, payment or other consideration of any kind. Madden may use, display, edit, alter, reproduce, create derivative works from, publish or distribute the Photo for any lawful purpose in its sole discretion, with no obligation to me or right of inspection or approval. I further grant Madden the right to use my name, username, social media handle and/or likeness as depicted in the Photo (collectively, "Likeness") in connection with Madden's use of the Photo.
I represent that: (i) the Photo is original and that I own all rights, including copyright, in and to the Photo or that I have obtained the necessary permissions to grant the rights given herein; (ii) if anyone is depicted in the Photo other than me, I have obtained all necessary permissions and releases from such person(s) to grant the rights given to Madden herein and that any such person(s) is over the age of majority in his/her state of legal residence; and (iii) Madden's use of the Photo and/or my Likeness as granted herein will not violate the rights of any third party or any law.
I represent that I am a resident of the United States and that I am at least 18 years of age or older. I hereby release, discharge and hold harmless and indemnify Madden, its officers, directors and employees from any and all claims, demands or causes of action relating to, arising from or caused by the Photo, my Likeness and/or the rights granted herein and/or any claims, demands or causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this Agreement.
I agree that: (i) this Agreement shall be governed by, and construed in accordance with, the laws of the State of New York, without giving effect to any choice of law or conflict of law rules (whether of the State of New York, or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of New York; (ii) any dispute relating to this Agreement shall be brought in the appropriate state or federal court having jurisdiction over the subject matter located in New York, New York and I hereby irrevocably consent to the personal jurisdiction of said courts and waive any claim of forum non conveniens or lack of personal jurisdiction that I may have; and (iii) IN THE EVENT OF A DISPUTE AS BETWEEN ME AND MADDEN RELATING TO OR ARISING FROM THIS AGREEMENT AND THE RIGHTS GRANTED HEREIN, IN NO EVENT WILL MADDEN BE LIABLE TO ME FOR LOST PROFITS OR ANY PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR HAVE ANY LIABILITY EXCEEDING THE AGGREGATE AMOUNT OF TEN DOLLARS ($10.00).