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SM PASS Members receive Free Two-Day Shipping on orders over $50 plus free in store returns. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted. The promotion does not apply on Pre-Order Items, Clearance Items or Gift Card orders.
Expedited orders must be placed before 1pm ET.
We also offer expedited shipping – two day and next day on merchandise that is in stock.
For further details, please visit our Shipping Policy page.
For your convenience, we accept returns for items purchased at Steven and Steve Madden stores (only stores in the USA excluding Colorado and Utah locations and Steve Madden Outlets). We gladly accept returns of unworn merchandise within 30 days of delivery.
You may obtain return authorization via phone, Live Chat, e-mail or by signing into your account and going into your order. The authorization requests must be made within 30 days from when your order is delivered.
Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items and earring purchases cannot be returned or exchanged.
Click here to view our full Return Policy
Steve Madden Glendale Galleria
1171 Galleria Way, Glendale, CA 91210
Steve Madden Beverly Center
8500 Beverly Blvd, Los Angeles, CA 90048
Steve Madden Topanga & The Village
6600 Topanga Canyon Blvd, Canoga Park, CA 91303
Steve Madden Century City
10250 Santa Monica Blvd, Los Angeles, CA 90067
Steve Madden Aventura Mall
19501 Biscayne Blvd, Aventura, FL 33180
Steve Madden Pembroke Lakes Mall
11401 Pines Blvd, Pembroke Pines, FL 33026
Steve Madden Dadeland Mall
7535 Dadeland Mall, Miami, FL 33156
Steve Madden Lenox Square
3393 Peachtree Road NE, Atlanta, GA 30326
Steve Madden Lakeside Shopping Center
3301 Veterans Memorial Blvd, Metairie, LA 70002
Steve Madden Towson Town Center
825 Dulaney Valley Road, Towson, MD 21204
Steve Madden Fashion Show
3200 South Las Vegas Blvd, Las Vegas, NV 89109
Steve Madden Garden State Plaza
2153 Garden State Plaza, Paramus, NJ 07652
Steve Madden Soho
540 Broadway, New York, NY 10012
Roosevelt Field Mall
630 Old Country Rd Space #2043, Garden City, NY 11530
Steve Madden Herald Square
41 W 34 th Street, New York, NY 10001
Steve Madden Cross County Shopping Center
8000 Mall Walk, Yonkers, NY 10704
Steve Madden Times Square
3 Times Square, New York, NY 10036
Steve Madden The Galleria
5085 Westheimer Road, Houston, TX 77056
Steve Madden Fashion Centre at Pentagon City
1100 South Hayes Street, Arlington, VA 22202