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SHIPPING:

SM PASS Members receive Free Standard Shipping on orders over $50 plus free in store returns. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted.

Expedited orders must be placed before 1pm ET.

Preorder and backorder items will ship once inventory becomes available, on or about the date mentioned on the website.

We also offer expedited shipping – two day and next day on merchandise that is in stock. For further details, please visit our Shipping Policy page.


RETURNS:

For your convenience, we accept returns for online orders at Steve Madden stores (only stores in the USA excluding Colorado, Utah and Savannah, GA locations). We gladly accept returns of unworn merchandise within 30 days of delivery.

You may obtain a return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. You will then be able to print a prepaid return shipping label. You can either print a shipping label and drop off at FedEx location, or you can take your item(s) in to a Happy Returns Return Bar to get your refund initiated immediately. You will receive an email when your return is received and your refund has been processed.

Shipping charges are not refundable and depending on the return method, there is a $2.95 or $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items cannot be returned or exchanged.

Click here to view our full Return Policy .

  • BSUMMIT ANIMAL
    BSUMMIT ANIMAL
    SteveMadden
    SKU:
    7500
  • GREECE WHITE LEATHER
    GREECE WHITE LEATHER
    SteveMadden
    SKU:
    6995
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    GREECE COGNAC LEATHER
    SteveMadden
    SKU:
    6995
  • KARISMA LEOPARD
    KARISMA LEOPARD
    SteveMadden
    SKU:
    9995
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    CARRSON-R CRYSTAL
    SteveMadden
    SKU:
    10495
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    IRENEEW TAN NUBUCK
    SteveMadden
    SKU:
    8295
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    GRETTA BLACK LEATHER
    SteveMadden
    SKU:
    15995
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    IRENEEW BLACK SUEDE
    SteveMadden
    SKU:
    8295
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    CAVIARR BLACK
    SteveMadden
    SKU:
    10095
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    BSEDUCE BLACK
    SteveMadden
    SKU:
    7000
  • BWORLDLY RED PATENT
    BWORLDLY RED PATENT
    SteveMadden
    SKU:
    6000
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    DEX-P LEOPARD
    SteveMadden
    SKU:
    17995
  • BSWAGGER SILVER
    BSWAGGER SILVER
    SteveMadden
    SKU:
    7000
  • POWERPADS MULTI
    POWERPADS MULTI
    SteveMadden
    SKU:
    800
  • BWORLDLY BLACK PATENT
    BWORLDLY BLACK PATENT
    SteveMadden
    SKU:
    6000
  • DEX TAN SUEDE
    DEX TAN SUEDE
    SteveMadden
    SKU:
    15995
  • L-TOESOLID BLACK-TAN
    L-TOESOLID BLACK-TAN
    SteveMadden
    SKU:
    900
  • GALLO WATERPROOF BLACK SUEDE
    GALLO WATERPROOF BLACK SUEDE
    SteveMadden
    SKU:
    20295
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    JECNTRCQ BLACK
    SteveMadden
    SKU:
    4095
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    HEELSAVERS MULTI
    SteveMadden
    SKU:
    800
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    SAFESTEPS MULTI
    SteveMadden
    SKU:
    700
  • JTROOPA BLACK LEATHER
    JTROOPA BLACK LEATHER
    SteveMadden
    SKU:
    6095
  • SWEETSPOTS MULTI
    SWEETSPOTS MULTI
    SteveMadden
    SKU:
    800
  • JTROOPA BROWN LEATHER
    JTROOPA BROWN LEATHER
    SteveMadden
    SKU:
    6095
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